The Idaq Portal is designed to simplify and optimize the management of your IT services, providing a centralized hub for all your business needs. From real-time provisioning to granular account management, the portal offers seamless control, enhanced security, and flexibility, making it an essential tool for businesses of all sizes.
With Idaq’s new portal, you can manage your accounts, support, users, communications, products, and domains all in one place. There’s no need to switch between multiple platforms, which enhances efficiency and reduces management time.
Leverage real-time ordering and provisioning for almost all products. This ensures that you can configure and deploy services instantly when needed, with manual configuration available for custom products.
Idaq's portal enables you to assign unique staff member accounts with specific access permissions. Each action is logged to enhance security and accountability. You can organize staff into teams, granting them access based on their roles, ensuring that only authorized personnel can manage specific aspects of the business.
With built-in Two-Factor Authentication (2FA), your account is safeguarded by requiring two forms of verification. IP Access Restrictions allow you to limit login attempts to specific IP addresses, ensuring enhanced security for your business.
Manage your financial operations effortlessly with Idaq's portal. View real-time invoices, handle payments, and access quotations all in one place. You can easily download statements and keep track of your balance, simplifying your financial management process.
Track every action within your account. From payment logs to emails, the portal maintains a detailed history of all activities, ensuring transparency and accountability.
The Idaq portal offers a complete solution for managing products, such as Webhosting, Virtual Servers, and Dedicated Servers. You can view detailed information about each product, ensuring a clear understanding of what each service entails. Labels can be customized to match your company’s internal reference system for easier management. The portal also allows you to change billing frequencies, ensuring that your payment cycles align with your business needs.
For compatible products, the portal enables you to perform power cycles and control switch ports, offering full control over technical configurations. Monitoring traffic graphs is straightforward, allowing you to assess resource utilization and performance. Additionally, you can view all related invoices and emails for each product, providing full transparency in billing and correspondence.
Idaq’s portal also supports easy ordering of add-ons and related products, allowing you to scale or modify your services as your business evolves. You can also view and manage contract statuses, making it simple to upgrade or downgrade services based on your company’s requirements.
The Idaq portal provides full control over IP addresses assigned to your products. You can easily manage PTR records for assigned IPs, ensuring proper reverse DNS configurations. This gives your team the flexibility to manage network resources efficiently and maintain a robust infrastructure.
The Idaq portal simplifies domain management by enabling you to register or transfer single or bulk domain names. You can renew domains manually or set them to auto-renew. Domain labels can be customized to match your internal company records, and contacts can be edited as necessary. You can also manage nameservers, DNS records, and even create nameservers for your domains. The portal supports domain locking, provides EPP codes for transferring domains, and allows you to change the owner or push the domain to another iDAQ customer account.