1. Can I download my information?
Yes. We make it easy for you to download your information from within your portal account whenever you want. The information will be saved in JSON format.
2. What is JSON format?
JSON (JavaScript Object Notation) is a lightweight data-interchange format that is easy for humans to read and write, and easy for machines to parse and generate. It’s commonly used for storing and exchanging data between a server and a client.
3. Why would I want to download my information in JSON format?
Downloading your information in JSON format allows you to keep a copy of the data that IDAQ has stored about you. This can be useful for personal records, data portability, or if you need to share your data with another service or platform.
4. What kind of information will be included in the JSON file?
The JSON file will contain data such as your account details, contact information, and any other relevant data that IDAQ has stored in relation to your use of our services. It’s a complete snapshot of your stored data.
5. How do I download my information?
To download your information, simply log in to your IDAQ account and navigate to the "Account Details->Overview section" in the portal. Scroll to the bottom of the page and look for the button that says "Download" button. Click this button to generate and download your data in JSON format.
6. Is my data safe when I download it?
Yes, your data is securely packaged in the JSON file. However, once downloaded, it’s your responsibility to keep it safe. Ensure that the file is stored in a secure location and only shared with trusted parties.
7. Can I open and view the JSON file myself?
Yes, you can open and view the JSON file using any text editor or specialized JSON viewer. However, JSON files are structured for machine-readability, so the data may appear in a more technical format.
8. What should I do if I encounter issues downloading the JSON file?
If you have any trouble downloading your information, please contact our support team for assistance. You can reach out through the support section of the portal or by emailing us directly.
9. Can I request to have my data deleted after downloading it?
Yes, if you wish to delete your data after downloading it, you can make a request for data deletion. Please contact our support team to initiate the process.
10. How often can I download my information?
You can download your information at any time and as often as needed. There is no limit to how many times you can access your data.
11. Is there a cost associated with downloading my data?
No, downloading your stored information in JSON format is completely free of charge.